Long story short I was having problems with the love of my life, my palm centro phone by Verizon. For whatever reason the program would not open on my desk top. After talking to my computer fix-it person I was feeling bold enough to go on line and upload an update. Yeah, bad idea, as it wiped out all of the data on my phone.
Panic is not the correct word for what swept through me.
This morning I called Verizon and talked to two different people who did the whole customer service thing, for real. One lady cheerfully ended our conversation with "thank you for being the most important part of Verizon."
My data was recovered, minus last week and this weeks calendar which is nothing compared to what the loss could have been.
Gotta give props to Verizon, my experience says that the brand they market is for real.
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